FAQ

1. Q: Are you a manufacture or trading company ?
A: We are a professional manufacture and supplier of ceiling fan lights.

2. Q: How can we know and buy your products ?
A: First, you could visit our website http://lightceilingfan.com, and show us which products you want. Second, you could contact us directly. Write your inquiry by E-mail or talk with us Online about your favorite products, product details and any other questions. Our salesmen all have talk tools like Wechat, Skype, Whatsapp, and QQ. We usually quote you within 24 hours after your inquiry. If you are urgent, please call us by +86-18595606672.

3. Q: Is it easy to install and use the ceiling fan light ?
A: Yes. We will send our ceiling fan light with English Specification and Remote Controller.

4. Q: Do you have any certifications of ceiling fan lights ?
A: Yes. We have passed 3C, CE, CB, and RoHS certification. We could promise that we use top quality ceiling fan accessories and materials. And our ceiling fan lights have good quality.

5. Q: How about the warranty of ceiling fan light ?
A: Our ceiling fan lights have 5 years warranty.

6. Q: Can you offer OEM and ODM ?
A: Yes. Sure, we could produce customized ceiling fan light. You could tell us your requests and related product pictures, we will draw or design a sample for you as your request. By this way, you may reduce your cost and time on finding your needs.

7. Q: What’s your MOQ ?
A: Our MOQ is usually 3pcs ceiling fans.

8. Q: Do you offer sample ?
A: Yes, we supply ceiling fan light sample with charge.

9. Q: How about Package and delivery ?
A: We use standard exported package by box with foam inside. Delivery ways include Express (EMS, DHL, Fedex, TNT, etc.), Sea, Airline, and as your requirement

10.Q: How to order and what’s your Payment ?
A:Can scan our website and give us the SKU number and quantity you want order,min order by courier and large order by vessel.Our Payment ways include T/T, Western Union, L/C, or RMB Bank Transfer. PayPal is not available.